FAQ

1. Will this be back in stock?

Maybe! Most of our pieces are made in limited quantities, so some styles don’t get restocked regularly, if at all. It often depends on whether we can get the same fabric again. If there’s something specific you’re eyeing, feel free to email us or message us using the chat — we’re happy to check for you.

2. How are your products made?

All items are handmade in small batches, either by me or through my sister’s brand, Lovanna Hawaii. We focus on thoughtful design and quality craftsmanship.

3. Do you offer international shipping?

Yes! We ship internationally. Shipping times and costs vary depending on the destination.

4. How long will my order take to arrive?

Preparing your order for shipping takes about 2–5 days, excluding weekends and public holidays. We’ll email you if more time is needed, and any processing delays due to vacation periods will be displayed on our website. This preparation time does not include delivery transit time. Once shipped, most U.S. orders arrive within 3–15 business days; international orders may take up to 6 weeks. Delivery times are estimates, not guarantees, and may vary depending on USPS and external factors.

5. Can I return or exchange an item?

Yes! You have 14 days after receiving your item to request a return. Exchanges have a separate window: you can exchange your order within 30 days of receiving your package, with a receipt or proof of purchase. For returns, items must be in the same condition as received, unworn or unused, and in their original packaging, with a receipt or proof of purchase. Please contact us at info@momakodesigns.com to begin a return or exchange, and see our Refund Policy for full eligibility requirements, exclusions, shipping instructions, and fees.